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FAQ
Frequently Asked Questions
What is Max the Machine?
Max the Machine is automated trading software designed to trade a client’s own trading account using a rules-based process. It has been developed to remove emotion, guesswork and manual decision-making from the trading process.
The aim is simple: to give suitable investors access to a professionally developed automated trading system while keeping their funds in their own name and under their own control.
Is Max a fund?
No. Max is not a managed fund, investment fund or pooled investment structure.
You open and maintain your own trading account with a broker. Your money stays in your name at all times.
I cannot
– pool client money
- take custody of client funds, or
- transfer your money into anyone else’s control
Do you ever hold client money?
No. Client funds stay with the broker in the client’s own account.
My role is to provide and monitor the software connection. No one but you can hold, touch or withdraw client funds.
What sort of trading account do I need?
We require you to have a Metatrader 5 (MT5) forex account. These is one of the most common trading forex trading platforms in the world and availabe through most forex brokers. In Australia we use https://pepperstone.com/en-au
How does Max connect to my account?
Max is connected through a trade-copy service in the cloud. I give full details when onboarding and do all the technical stuff for you.
The purpose of the connection is to allow Max to place trades automatically in your account, based on the rules built into the software.
Does Max trade automatically?
Yes. Once connected, the software trades automatically according to its programmed rules.
You don't have to have your computer connected as it all happens in the cloud.
Can I see what is happening in my account?
Yes. You retain access to your own broker account and can monitor activity at any time.
You can see the account balance, open trades, closed trades and general performance directly through your broker platform.
What currency pairs does Max trade?
Max trades multiple currency pairs for you but generally just the biggest and most liquid ones including eurusd, gbpusd and usdjpy.
What about risk?
Risk is managed through the software rules, account settings, position sizing, stop-loss logic and ongoing monitoring. It is also protected against software disconnection and major market upheavals.
No risk system is perfect, and losses can still occur, but Max has been designed to avoid emotional trading and to follow a structured process rather than random decision-making.
Can I pause or stop Max?
Yes. You remain in control.
If you decide to pause or stop the software connection, you can do so. The exact process will depend on the setup being used. The key point is that you are not locked out of your own account.
Is Max suitable for everyone?
No. Max is designed for people who understand that trading involves risk and that returns are never guaranteed.
It best suits investors looking for an alternative return stream outside traditional shares, property, superannuation or managed funds. Max is not intended to replace a properly diversified financial plan.
Is this financial advice?
No. The information provided about Max is general in nature and does not take into account your personal objectives, financial situation or needs.
You should consider whether this type of service is appropriate for you and seek independent financial, legal or tax advice if required.
Are returns guaranteed?
No. Trading involves risk and past performance does not guarantee future results.
Max has been developed and tested with the goal of producing consistent long-term performance, but no trading system can guarantee profits or eliminate losses.
What makes Max different?
Max is not a generic trading robot or off-the-shelf trading system.
It has been developed over several years with a focus on automation, risk control, testing and live market behaviour. It is also monitored and supported rather than simply handed to clients with no oversight.
The key difference is the combination of software, structure, monitoring and client control.
Why is this being kept private and selective?
Max is not being offered as a mass-market product.
The aim is to work with a small number of suitable people who understand the opportunity, appreciate management of financial risk, and want access to a more personal software-based trading service.
Do I need trading experience?
You do not need to be an experienced trader, but you do need to understand the basic nature of the service.
Max trades automatically, but it still operates in real markets where profits and losses occur. We explain the setup clearly before anyone proceeds.
Do I need to run software on my own computer?
The short answer is no. We connect to your trading account in the cloud - no need to use your own computer.
How do I get started?
The usual process is:
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You review the information and ask any questions.
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We confirm whether Max is suitable for your situation.
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You open or prepare your own broker account.
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The software connection is arranged.
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Max begins trading automatically.
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You monitor your own account while we monitor and support the process.
Is there a minimum account size?
Yes, there might be a minimum account size depending on the offer, setup and software version being used.
This will be explained before you proceed so you can decide whether it is appropriate for you.
What are the fees?
The fee structure depends on the offer available at the time.
Some clients might be offered a private licence/setup arrangement. Others might be offered a smaller trial or entry-level option if available. All fees are explained clearly before any commitment is made.
Why not just sell Max to a large institution?
That may be possible, but it is not the current goal.
The current aim is to keep Max private, selective and personal, and to work with real people who want access to the software while retaining control of their own account.
Can I speak to someone before deciding?
Yes. In fact, may I urge you to do so.
Max is not designed to be an impulse purchase. It is important that you understand how the process works, what the risks are, and whether the service is suitable for you before moving ahead.
What is the most important thing to understand?
The most important thing is that Max is software, not a promise.
It has been built to trade automatically using a structured, rules-based process, but trading always involves risk. You stay in control of your own account, your funds remain in your name, and the goal is to provide a serious alternative trading solution for suitable clients.
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